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Online Payment Policy

Payment is made through the authorization server of the Bank's Processing Center using Bank credit cards of the following payment systems: MasterCard World Wide, VISA International.

Payment is made through the payment gateway of Sberbank PJSC

Data transfer process
For payment (entering your card details) You will be redirected to the payment gateway of SBERBANK PJSC. The connection to the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure Internet payments Verified By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. The confidentiality of the personal information provided is ensured by SBERBANK PJSC. The entered information will not be provided to third parties, except in cases provided for by the legislation of the Russian Federation. Bank card payments are carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard Europe Sprl, JCB.

Payment process
When choosing the form of payment using a plastic card, the payment for the order is made immediately after its registration. After completing the order at our school, you will need to log in to your personal account, go to your payments page and click on the "Pay" button, while the system will switch you to the authorization server page, where you will be asked to enter your plastic card data, initiate its authorization, and then return to your personal account with the "Return to the site" button. In the case confirmation of authorization Your order will be automatically executed in accordance with the conditions you set. In case of refusal to authorize the card, you will be able to repeat the payment procedure.

About the refund of payment in case the customer refuses the product / service, In order to refuse the service and refund the funds, you must personally submit an application for a refund. But when the funds are refunded, the amount for the services already rendered and the bank's commission will be deducted.

COMPANY DETAILS:

Full Name/Abbreviated name
Individual entrepreneur Alexey Andreevich Zayats/Sole proprietor Alexey Andreevich Zayats

Legal address
Russia, Khabarovsk Krai, Khabarovsk, Komsomolskaya 74-20

Postal address
Russia, Khabarovsk Krai, Khabarovsk, Komsomolskaya 74-20

Actual address
Russia, Khabarovsk Krai, Khabarovsk, Sinelnikova 20 lit B

OGRN 319272400062418
TIN 253001756843
Current account 40802810111500000767
Correspondent account 30101810845250000999
BIC bank 044525999
Bank TOCHKA OF PJSC BANK "FC OTKRITIE"
Classifiers in statistical register
Director Alexey Andreevich Zayats
tel. (4212) 20 99 31
Acts on the basis of a Certificate
E-mail: order@siestacoffee.ru

Cancellation of the order. Exchange and return of goods.

1) Cancellation of the order
The order is considered canceled (before the product is put into production) if:
- Payment from the client is not received to the supplier's current account within 60 days.
- The manager received a confirmation from the customer about the cancellation of the order by e-mail or fax.
At the same time, an equivalent product is put into production within the agreed time frame, or a full refund of the prepayment is made in the same way as the payment was received.
The order is considered canceled (after the product is put into production) if:
- The manager received a confirmation from the customer about the cancellation of the order by e-mail or fax.
At the same time, a partial refund of the prepayment minus the costs of manufacturing printing plates and printing labels for the manufacture of products is carried out within the agreed time frame. The refund is made in the same way as the payment was received.

2) Exchange of goods
The exchange of low-quality goods for an equivalent one is carried out if:
- The packaging of the goods is broken during transportation due to the fault of the manufacturer - The goods do not meet the stated characteristics
The exchange is carried out during the period of production of the goods.

3) Return of the goods
The return of low-quality goods received through the fault of the manufacturer is carried out after the production examination. The decision to return the goods is made by the head of the branch.
When paying by bank card, the refund is made only to the same bank card from which the payment was made.

4) Refund for prepaid items
If you have paid for an order online and its reservation period has expired, in order to get a refund, you need to contact us by phone 8 (4212) 20-99-31 and inform us about the need for a refund. If you
pre-paid for the order in the store, you need to contact the store through which you made the purchase, and provide:
- cash and commodity receipts
- identity document
- terminal receipt in case of payment by bank card

Payment methods:
Cash payment If the goods are delivered by courier, then payment is made in cash to the courier in hand. Upon receipt of the goods, be sure to check the complete set of the goods, the availability of a warranty card and a receipt.
To select payment for the goods using a bank card on the corresponding page, click the Order Payment by bank card button. Payment is made through SBERBANK PJSC using bank cards of the following payment systems:
MIR, Visa International, Mastercard Worldwide, JCB.



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